He holds a master's and a doctorate in managerial sciences and applied economics, is a CPCU and a CLU, and has served as executive director of the Insurance Research Council (now part of the Institutes), as an executive of the National Association of Independent Insurers, and as director of producer education for the AICPCU and the IIA. Troxel, an experienced insurance educator and researcher, is uniquely qualified to lead the Institutes into the 21st century. In addition to her duties as Senior Vice President and Corporate Secretary, Christine Lewis, a 22-year veteran of the Institutes, serves on the Institutes' senior policy-making group, the Executive Council. "They're in-depth programs in specific functions or lines, whereas the CPCU program is a broad, high-level general program." It now offers 16 associate designations, which are divided into two groups-those that involve specific insurance functions, such as production, management, marketing, underwriting, claims, finance and accounting, premium auditing, customer service, information technology, and risk management-and coverage-specific designations in marine insurance, crime and bonding, reinsurance, surplus lines, and personal insurance." (For a complete listing of IIA programs, see the sidebar on page 162.) "The associate programs typically involve three courses and national examinations," Troxel continues. "The IIA originally offered just one program: the Certificate in General Insurance. "We view this as our highest, most prestigious credential for people in the property and casualty insurance business," he says. The AICPCU, Troxel notes, grants one designation: the Chartered Property Casualty Underwriter designation. So from the very beginning," Troxel points out, "the CPCU program has required high educational standards based on rigorous national examinations a minimum of three years' working in the property/casualty insurance business or a related field such as management or regulation and a commitment to high ethical standards." Professionalism was seen as requiring three things: education, a commitment to ethics, and experience in the business. The mission that they set forth at the time of the founding was to establish professional standards for the property and casualty insurance business. The founders of the AICPCU, says Terrie Troxel, the Institutes' president and chief executive officer, "required that the Institute be an autonomous, nonprofit professional educational organization that was independent of any direct business affiliation with the insurance industry. Under Terrie Troxel's leadership, the Institutes have made strides to incorporate technology and update curriculum, as well as deepen relationships with other related educational organizations. The American Institute for CPCU was founded in 1942 by industry and academic leaders at The Wharton School of the University of Pennsylvania. ![]() The Insurance Institute of America was established in 1909 through the amalgamation of five local insurance clubs in Hartford, Boston, Chicago, New York, and Philadelphia. Long known as the preeminent force in property/casualty insurance education, the Institutes over the years have developed a well-earned reputation for adherence to the highest standards of ethics and academic excellence. On the IIA side, students are benefiting from a host of programs tailored to help them fulfill their specific job responsibilities. In addition, CPCU credit is now given toward master's degrees, including MBAs, and certain other professional credentials. With a newly revised curriculum that allows students to choose between a commercial and a personal insurance track, the CPCU program is also winning praise for its computerized examination initiative (no more writer's cramp!), more frequent exam availability, and online study option. ![]() ![]() What's more, many agency principals are encouraging or even requiring their employees to study for CPCU or for designations offered by the Insurance Institute of America (IIA), sister to the American Institute for CPCU. That's why many top-tier agents and brokers are making the commitment to pursue the most respected designation in P/C insurance education-Chartered Property Casualty Underwriter. Tough times call for smart solutions-and amid the myriad of challenges that confront the property/casualty industry today, savvy professionals know that answers are neither easy nor cheap. Troxel, Ph.D., CPCU, CLU, President and CEO. Miller, MBA, Executive Vice President and Terrie E. Lewis, Ph.D., CPCU, CLU, Senior Vice President and Corporate Secretary Peter L. Sprinkel, Senior Vice President Christine L. Dauscher, Ph.D., CPCU, AIM, Senior Vice President Elizabeth A. The Executive Council for the American Institute for CPCU includes (from left): Kenneth R.
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